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Hi, I'm Igmidio,
a Skilled Customer Service Representative and a Social Media Strategist
My goal is to provide exceptional online freelancing services for startups, small and medium businesses.
I am a call center supervisor by profession. I am skilled in communicating with clients over phone and email. I have experience with Live Chat Support and email support using Zendesk tool and I am eager to learn to use any new tools that get the job done well.
I am computer-literate performer with extensive software proficiency covering wide variety of applications such as Word, Excel, Power Point and Outlook. I help customers think about their business differently (focusing on real value & solutions) and identifies new opportunities with them; identifies & presents win-win opportunities while getting customer buy-in and support for initiatives.
I am team player, but can work with less supervision if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with.
What Can I Do For You?
My goal is to provide exceptional virtual assistant services for startups, small and medium businesses.
Administrative Support
This support include general office management, answering phones, speaking with clients, assisting an employer, clerical work (including maintaining records and entering data), or a variety of other tasks.
Customer Support
Good customer service typically means providing timely, attentive, upbeat service to a customer, and making sure their needs are met in a manner that reflects positively on the company or business.
Social Media Management
Manage social media marketing campaigns and day-to-day activities including: Develop relevant content topics to reach the company's target customers. Create, curate, and manage all published content (images, video, written and audio/podcast)
Strategic Principles
“Your business success is my priority”
VISION
To partner with our clients and provide exceptional support service and allow them to grow their business to the next level.
MISSION
To create positive relationships with clients by providing reliable and high quality services.
GOAL
Provide exceptional virtual assistant services for startups, small and medium businesses.